4. Site Support

Your small business or non-profit needs monthly support to address technical issues or periodic content for a site implemented by dcwebrevolution.

GOAL: Troubleshoot or Support an existing WP.COM site
Dialogue Icon for Site Support Consulting Package

Deliverables: Fixing of WP.COM functionality issues, plus any related content editing, with communication with Client via email and/or texting. Such support to complement use of free WP.COM help resources for sustainability.

Duration: Available options:

  • 12 month Support contract for an existing or new WordPress.Com site.
  • A 90 day Support agreement, typically after a new WP.COM site design, or Site Checkup
  • A Shorter time TBD to troubleshoot specific issues on a WP.COM site.

Focus: Anchored on client-detected site issues, plus any related problems discovered in the process of support, with testing and documenting of any fixes included.

Follow-up: One week period after any completed Troubleshooting to confirm solution success, while length of longer Support ensures continuity in addressing any issues.

Advance Prep: Email or Contact Form exchange re User interest in such service. Free prior phone interview to clarify tasks. Business Contract signed for longer engagement.

Price:

  • $90/month, payable monthly, for 90 day or 12 month WP.COM basic tech Site Support
  • Additional charge TBD for periodic content generation such as drafting of Blog Posts – the latter service also available to support non-WordPress.Com sites.
  • Price TBD for short-term, limited Troubleshooting.